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Stellar service provider. I got multiple in-home quotes. Bill was not the least expensive, but he told it all to me straight. He gave me the pros and cons of all decisions and didn't try to upsell me on anything. Price-wise, he was on the higher side. But his competence and candor gave me all the peace of mind I needed to go with him over the others. Finally, when I wanted something tweaked with how they installed my furnace, he scheduled a crew member to come out and make the change I wanted, free of charge. It was only an additional hour of labor, but it's more than enough to get me on here writing a review. You won't be disappointed with Cascade.

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Have had Cascade out for gas fireplace service and install of new ductless heat pump - 5 different technicians, 3 different occasions - ALL went extremely well - great communication at all steps, prompt, courteous, professional - First Class outfit, highly recommend them.

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I've had Mike work on my central heating system and gas fireplace on 2 separate occasions. He did an amazing job looking over and cleaning/upgrading the central heating in a timely manner. I also had him work on the gas fireplace recently. He was able to troubleshoot the problem and solve the problem at the same time. He also cleaned up the whole system and added the decorative heating rocks at no extra charge. It was done in a timely manner and I'm so thankful my systems are working wonderfully.

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We were impressed with Bill and his crew from beginning to end. Bill was the second person to give us a bid for a two-unit ductless heat pump system. He explained every detail of the system clearly and his bid was significantly lower than the other bid we received. It was also in line with what we were expecting after researching costs on the internet. Every member of his crew who did the installation was friendly and efficient. They made sure to answer all of our questions . Great experience all around!

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Bill and his team were incredible workers. We received 4 different quotes from other companies, but Bill went above and beyond to ensure we were not over-quoted, over-charged, or over-purchasing anything related to an AC install. He was efficient, extremely knowledgeable, helped educate us, and ensured our specific needs were met. Everyone from electrical to install was timely, thorough, and kind. They even replaced our vent filter for us in the middle of the job after we said it was on our “house to do list.” Bill is the best and so is his company! We’ll be recommending him for all HVAC and related needs. :)

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The 5.0 reviews found here are deserved and well-earned. From estimate to the actual work, Bill & his installer Mike were responsive, communicative, and friendly. Heat pumps have gained in popularity so it can be a confusing time to decided what to replace your current heat source with. Bill listened to our experiences / concerns with our current system and our confusion about what to moving forward and ultimately suggested that we replace our system with a current equivalent rather than upgrade to a whole new (and much more expensive) heat pump system.Bill also made us aware that there was an "unbranded" version of the furnaces he installs which would save us an additional $800 with no reduction in quality. While we did get 3 other bids, we did select Bill for our furnace replacement. As you might expect, his bid was the cheapest since his company is the smallest but that wasn't the only factor. It was Bill's honesty and authenticity which helped me make the right decision for me and one that I would not regret. Installation was handled by his specialist, Mike. He was both respectful & friendly and really just put his head down and got to the task at hand. If there were any complications, I wasn't aware of it. At the end of the installation, Mike walked me through the new thermostat & furnace and answered any questions that I had. All in all, everything went as painless as possible and the furnace installed has been great so far. We have no regrets in our choice of furnace or our choice of the installer. Highly recommended.

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Friendly, professional, and responsive. Easy to work with and did a great job tuning up my gas logs. Big difference before and after! Thank you!

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Mr. Mogogue of Cascade Energy Services helped us save big $$ replacing an old horizontal crawl-space furnace! Everything came out then went back in better than before. Several new parts were challenging to replace. Bill's professional consulting helped us through every important decision prior to start of project: - high efficiency multi-position natural gas furnace with clearance kits; - modern electronic 2-stage WiFi programmable thermostat; - upgraded MERV 13 allergy air-filters to help manage wildfire smoke problems; - maintenance free cold plasma air purifier for anything pasing filter. "Shout-Out" to PSE for quick response/repair of meter after leak was found outside!

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Summer after summer it was hotter and hotter. I called Bill at Cascade Energy Services. He came out next day, gave me two options. Once I picked, he gave me a date. His crew showed up early, got the job done quick and easy. I would highly recommend this company to any commercial property! Thanks Bill and Crew! Doug F from MM

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Very convenient for disposing of appliances.