Cascade Energy Services is a full-service Heating and Air Conditioner Maintenance company that provides residential service, installation, and maintenance for Heating, Air Conditioner, Water Heater and Fireplace maintenance in Snohomish and North King Counties.
I have been using Cascade Energy Services for the past 3 years. Not only do they service and repair my own home, but they are my go to HVAC repair (and now their electrical division) for all the rental properties I manage. They are professional, prompt, reasonable rates, and honest. To have a one stop shop for my electrical needs, HVAC, and gas fireplace maintenance is a life saver. I can’t recommend enough.
Great company! On time, listened to what I needed and did not try to upsell me on anything. Friendly, professional....will absolutely use them again in the future and would highly recommend them!
Bill and his team at Cascade Energy Services are great. We were looking into a heat pump for our house that has an older electric, forced-air furnace and no A/C. Bill listened to our concerns and questions. He knew that a mini-split system would provide the temperature control that we were looking for with our existing ductwork, especially on the second floor. It wasn't an upsell, either. The install team was courteous and personable, and they did good work. Also, Bill gave me a great cheese recommendation. All around good people. We're glad we chose Cascade Energy Services and highly recommend you give Bill a call!
Thèse guys are great people. Honest, fair, and dependable…they do what they say they’re going to do. Very highly recommended.
Not at all surprised to see they have a perfect 5 star score. Bill is a stand up guy and his crew went the extra mile for us when our furnace went out this winter.
Bill is fantastic! This is a fabulous company with perfect customer service. He came to look at my gas fireplace that wasn't working, after I had a bad experience at another heating/HVAC company. He was courteous, smart, knew his stuff! Gave us great info on our fireplace setup and mantle redesign as well... Super down to earth guy and a good person. He's incredibly reasonable in price as well. And really, he'll save you money in the long run because he'll do it right the first time! We're definitely going to work with Cascade Energy in the future another projects. Oh and ps, he's a cat dude! ❤️
Bill and his team were all so wonderful! Bill did a good job explaining the hardware and science that goes into a ductless mini split system and made sure that I understood the capabilities and limitations of these systems. Additionally, at no point did he try upselling me on other systems like other companies did. We had three units installed throughout our house. The install team, Bane and Mike were awesome! They did an excellent job with the install over the course of a couple days, and they were also really polite and professional. If you or anyone you know is looking for HVAC work. You can’t go wrong with Cascade Energy Services.
We had our 20+ year old furnace replaced by Cascade last year and Bill told that if we ever had an issue in the future he would be just a phone call away. A year later, to the day, the control board in the new furnace went out (a total fluke. These boards almost always last the entire life of the furnace). On a Sunday, Bill showed up at my door 30 minutes after calling him to let him know about the issue. On top of that, Bill got in touch with his suppliers on a holiday (President's Day) to see if he could get a replacement board quickly. He originally quoted us a few days but the very next morning he let us know that he was able to get the part sooner and he could be over in 15 minutes to get it installed. I don't know many folks that would go out of their way so many times on a holiday weekend to get an issue like this taken care of. Bill always goes above and beyond! There are no better out there!
My furnace went out and I called Bill at Cascade Energy Services (he had been referred to me) . He came out that same day to check out the issue…I needed a new furnace as my 31 year old furnace could not be repaired. He carefully went over options for a furnace and we placed our order. His technicians came out a few days later and installed our furnace and I had heat once again. Total professionals. . I will recommend CASCADE ENERGY SERVICES to my friends and family.
Bill is very knowledgeable. He was prompt to respond to our call, came as promised and answered all our questions and doubts. When we had some date issues, he was easy to coordinate with and he and his team did a good job of overall installing our AC system. He did not push us to get his other services. Would definitely recommend him.
It was freezing in my house on a Saturday morning, and I needed my furnace fixed right away. I read the reviews and called after seeing they were the only service with a full 5 star rating. What impressed me the most is Bill immediately picked up the call. There was no leaving a message and waiting for someone to call me back in a few hours. Bill told me what it would cost to replace the ignitor in my furnace right then, and a very reasonable time frame for him to come to my house. Bill showed up when he said he would, fixed our furnace, and gave us an incredibly reasonable quote for a furnace replacement. Our furnace is 27 yes old, and we have been holding off on replacing it thinking it was going to cost around $10K. Bill's quote was half that. Bill was honest, professional, friendly, and trustworthy, and made us feel comfortable right off the bat. We will be using Cascade Energy Services going forward, and recommending them to our friends.
I had Cascade Energy Services out to service two of my gas fireplaces, one needing a new thermocouple. They were highly professional and very easy to work with. The thermocouple replacement was much more expensive than any other quote I got it, but it was worth it to go with this company.
My furnace went down on Christmas day and all the companies I called asked for a 400-500$ just to come to my property. Bill helped me over the phone and got my furnace up and running in no time and saved me a lot of money. He is awesome!!! ☺️
Bill is awesome! We had our fireplace and furnace serviced by him. He communicated well and showed up on time. Our fireplace was finicky and he found the problem, thoroughly explained exactly what was happening and how we could easily fix it with a new light switch. He saved us money! He’s incredibly friendly, efficient, and knows his stuff! Would absolutely call him again!
I called 4 different places looking for estimates. Bill was the only one to respond. I am so happy he did! From the estimate to the install Bill, Bane and Mike were super! They were very respectful and friendly. They cleaned up as they went along. Then did a final walk to make sure everything was better than when they arrived! I would recommend Cascade to anyone needing any HVAC work. I now have dependable maintenance with them so my new furnace will perform for years to come. Huge Thank You to Bill and Crew!
Cascade Energy Services were recommended to us by a developer who uses them to put in all their split system HAVC. We were building a new house in the Seattle area. They not only did a great job, but they did it in a timely manner. We could not say that about a lot of our other subs. Bill the owner not only did a good job, but was very helpful and courteous in the process. Sadly, those qualities are becoming scarce in today's construction world. Marcie Taylor
We had a great experience with Cascade Energy Services! After learning our home’s furnace was unusable, I called around trying to get estimates. Many companies weren’t able to book someone to come out and give me an estimate for about a month! Bill came the next day. He quoted us a fair price. We were concerned about getting it installed quickly, and he was able to track down an instock furnace that met our needs. He booked the install the next week by squeezing us into his schedule. Then, he ended up calling and was able to move it up a couple days! The team that came out to install was very kind and personable. They kept me posted on the progress of the install and left everything very clean. Great experience overall, prompt and honest communication! Thank you for getting us a furnace installed before the cold weather hits!
Bill and the team were exceptional. After the last big heat wave, we wanted to replace our old propane burning furnace before it died on us. Cascade was able to come out quickly and give us an estimate. The price we paid for the work was very competitive, and honestly more so for the level of service we got. The install guys were professional, punctual, and did a great job. I’d have never known they were even there aside from the new heat pump they put in. We also had a mini split installed in the garage. We were told that the split wouldn’t be able to be installed until 9/10. No big deal. But they brought the equipment with them just in case, and were able to install it while they were here setting up the main heat pump in the house! TLDR: love my new heat pump and Mini split. Cost was more than fair and install was issue free. Bill and his team are a solid contractor and they know their stuff. Would recommend them to anyone.
Bill is a professional who is knowledgeable about heating and air conditioning systems. He kept me informed in understandable terms of all work to be done and answered any questions I had. The Companies cost are reasonable and I will use Cascade Energy Services in the future.
Cascade installed air conditioning in our home in early June, consisting of a central unit and two Mitsubishi ductless units. The prices were very fair and the work was exceptional and very professional. These guys really know what they are doing and they exceeded every expectation. I could not be more pleased with the result and I highly recommend their services. They are the best!!
I had two mini splits and a heat pump installed. Everything works great and done on schedule. It was a retrofit so I was a little worried about how it would look on the exterior but they did a great job to minimize the amount it stands out.
Bill the owner was very thorough and attentive during our estimate appointment. We looked at a total of 3 companies including Cascade Energy Services and not only did they offer a better price for a better AC unit but they also included other additional services that other companies would charge extra for. Bill and his team did a great job of installation, clean up, and final walk through to ensure I did not have any questions before they left. Highly recommended for their level of service and overall cost.
Bill and his crew are awesome. They installed a new furnace and an unit for us. Highly recommended!
Bill was quick to respond when we called and friendly and helpful. Dean, our service tech, called to let us know he could be early and was friendly and knowledgeable. He checked everything out , gave us an A Okay... but also gave suggestion and cost for work that could make our life more convenient. Would Highly Recommend.
I contacted Cascade online yesterday with concerns about my heat pump performance. I am a first time home owner/first time heat pump owner, and this is not my favorite kind of adulting. I contacted at least five places before I ultimately selected Cascade. Over the phone when scheduling Bill suggested they run a diagnostic on my 20 + year old system, and if everything seemed ok they would roll that fee into maintenance on the system. The tech who came (the next day!!), Dean, was on time, efficient, professional and KIND. He listened attentively to my description of the heat pump behavior, educated me on how they work and why it was operating the way it was. He performed much needed maintenance since the system did not need any repair. I would absolutely recommend this company, and I will be a repeat customer when it comes time to repair or ultimately replace my old hvac system. A++
I wanted to give praise to your company and to Bill and Alex. They came to fix my furnace in a snowstorm. They were nice and professional and knew exactly what to do and now I have heat! I will recommend your company to everyone!
I was very pleased with the company’s furnace repair service. I would definitely recommend this company to all the people I know and in fact, I’ve already done it.
I was very pleased with the company’s furnace repair service. I would definitely recommend this company to all the people I know and in fact, I’ve already done it.
I called CES heating and cooling to do a cleaning and check-up on my furnace, and he sent one of his team members. They did a thorough inspection of the furnace and cleaned it. They replaced the filter and even tested our humidity level in the house. Our noses had really been bugging us throughout the house and come to find out, our air abnormally dry, so we’re looking forward to getting a humidifier installed next week! The service technician was friendly and helped me learn more about our hvac system.
Friendly and knowledgeable. When I had an estimate for installation of AC and Furnace, Bill who is owner of Cascade Energy Services came to my house. He is actually a technician, so he knows what he needs for the installation. The installation crews showed up on time and worked hard. They are also knowledgeable. You can trust this company. Highly recommend!!
Bill is a real professional and a pleasure to deal with. I called yesterday for some new furnace filters and he got back to me immediately with a great product and at a fantastic price. Bill’s honesty and integrity allow me to refer business without any hesitation. Thanks again!
The technician was knowledgeable, patient, and very helpful in resolving our air conditioning issues. I would highly recommend it!
I am very happy with the service I have received. The tech that came to my house was professional. I especially like how they put down the plastic on my floor all the way from my front door down to my basement. My unit works great by the way. Thank you
Alex was at my house for the maintenance and I found him to be very respectful and helpful and a great young man.
Bill was absolutely wonderful! He is a very helpful man and we were pleased with the service we received. Thanks!
I had an issue with my thermostat on a Sunday and was able to have a Service tech come and repair it for me. He was excellent as he explained what he was doing and completed the work. This is the second time I have used Cascade Energy Service and they have been professional and courteous each time.
The entire staff of Cascade Energy Service was very friendly and helpful. Especially Bill and Alex. They did a routine fireplace cleaning and tuneup for us, which looks great after many years of use. They also provided a combination discount for our furnace service, replaced the filter and we can tell a big difference with our air quality. CES heating and cooling was helpful, kind and very professional.
Great, professional HVAC techs. Everyone I spoke with was very polite and easy to deal with. Very knowledgeable of every aspect of what we needed. I highly recommend Cascade Energy Service to anyone for all of your heating and cooling needs.
Recently our furnace broke and we didn’t have a backup with this freezing weather we’ve had over the last week, so I required a new furnace immediately. Bill was pleasant and most helpful in assessing my needs. The crew’s diagnostic and installation of my furnace was smooth and efficient and completed in a timely manner. I would not hesitate to use or recommend Cascade Energy Service.
Had a heating problem on a cold, windy night last week and they were very prompt, professional, and helpful in solving the problem, as well as providing some great suggesting for improved efficiency with our furnace heating system.
I’ve never had a problem with Cascade Energy Service work. Always prompt, courteous, and very knowledgeable about their industry. From our heat pump AC repair last summer, to our furnace igniter going out this winter, they’ve always been able to fix our issues quickly and professionally.
Bill was awesome and efficient. Went above and beyond the call. Reasonably priced.Would totally recommend him and he will be my go to company from here on out.
Excellent company and will recommend to anyone. Bill responded to an issue with the furnace and identified the bad part. The surprise was that he DIDN'T try and push me into purchasing a new furnace like the other companies immediately did when I had to call them out at times during the last 5 years. When I inquired about maybe replacing the 28yr old furnace he didn't BS me and tell me which to buy, but instead presented facts about the available units to decide from and even beat the prices the other companies had quoted previously. He and Alex arrived on time, and did a very professional and efficient install in a very difficult location. The clean up after the project was immaculate and looked like nobody had even been there, just a shiny new furnace!
Bill was the most thorough and conscientious technician that has ever done maintenance on my Furnace system and I have dealt with several companies and numerous service techs over the years. He is very well informed and answered all my questions to my satisfaction.
Superior service and excellent response! I couldn’t be happier with the expertise, and promptness of the company. Cascade Energy Service is thebest heating and cooling company in town!
We had been having problems with our 1990 Gas Fireplace. We called several companies and all of them wanted to charge us a service call fee of at least $250. None of them could or would answer answer any questions over the phone. I hung up the phone and was really angry. I told my wife, "...All I want is to speak to someone my age or older who could answer questions about my old gas fire-place and come out and look at it...I just want to call a number and speak with a Bob, Fred, Joe or a Bill...I want someone with a 1950s or 1980s work ethic that can help me and not just route me to some call center! Sure enough my wife had seen an ad on facebook for Cascade Energy Services and I called the number she gave me. I was so happy when I called the number and a man my age answered the phone as he was driving down the road and said, "Cascade Energy Services, this is Bill." I told him why I was calling and it just so happened he was less than 10 miles from my house. I told him all about the gas fireplace I had and its issues. He told me three things could be wrong with it and that he could fix it. A day later my old fireplace was working again and better than ever. I like the work Cascade Energy performed so much that I called Bill to install a new Lennox Furnace a few weeks later. Bill did a great job, and he even beat the price Costco would have charged me. He was professional and really knew his stuff. I will now be using Bill and Cascade Energy Services for all my heating and cooling. He also told me his installs hot water heaters too.
They did a great job in helping me find a small gas leak in our fireplace. Other companies came out and told me I was wrong and there was not a leak, I knew 100% that there was. Very thankful they found it!
Bill was on time, did a GREAT job replacing our furnace, provided easy-to-understand maintenance instructions, and all at a reasonable price. I highly recommend Bill and team for all your HVAC needs!
Thanks for the great customer service and the quick response over the weekend even when it wasn't an emergency. You guys always go above and beyond to make sure the job is done right.
Quick quality customer service
Wonderful service, very friendly. Fast furnace install, clean and did not leave the mess behind. Highly recommend.
Bill , the owner was great during that whole process. These guys installed a new furnace and AC unit along with a new hot water heater , their price was the best out of 4-5 places I had come out and quote me for this Install .. I would recommend them to anyone who is doing anything that has to do with your Heating/cooling needs. These guys did not try and up sell me or have me buy anything that I did not need.
Bill and his team are great!! Very professional and kind and got my a/c installed in just a couple days. They even came back later to make sure that it was running and working properly.
Alex was sent out to my home 2 times and each time he was fantastic! Very patient and knowledgeable. Bill is very responsive and knowledgeable as well. Highly recommend!!!!
Bill is professional and proficient. I contacted the morning of when the furnace went out and he had a spot in the schedule to come diagnose and figure out what was wrong. He had to get 2 parts since the furnace is a little older and was out the next morning and had the furnace working perfectly! He also taught me how to use this old school Thermostat that we have in the house. Would recommend him to anyone I know as my experience with him was perfect and what I would expect! Thanks Bill.
Alex was here and I was super impressed. He serviced the furnace and fireplace. My fireplace wasn’t working properly before the service but it’s working again now! I will definitely be calling them for service again next year.
Bill and his team were awesome! Professional, courteous and affordable. The system they installed far exceeded my expectations and has allowed me to utilize my furnace downstairs while having both heat and air conditioning upstairs. Cascade Energy Services installed 3 ductless Mitsubishi units which totaled 36,000 BTU. My upstairs is approximately 1500 square feet and the solution is more then ample. I highly recommend Cascade Energy Services.
Alex just left after fixing my gas fireplace and inspecting my furnace. Awesome job, left everything clean and tidy. My fireplace hasn’t worked for almost 20 years and I had a difficult time getting someone to come out. Cascade Energy Service was very responsive, on-time and skilled. I highly recommend this quality company.
Cascade Energy Services recently installed my new HVAC system. Not only they install new heat pump but also removed my 34 years old system with lots of effort (heavy old thing). I was very pleased with the quick response to my original call and a fair price. Bill was very professional and friendly. He also is very knowledgeable and helped me be knowledgeable. Bane and Alex, the technicians were very polite and displayed their professionalism with producing an outstanding quality of work. They showed up on time, worked very efficiently and cleaned up afterward. They also showed me how to program my thermostat, advised me on maintenance, permitting, and answered all my questions. Great service from start to finish, highly recommended.
When installing air conditioning and a furnace in my house, Bill and Alex were respectful, professional, and did an excellent job. I highly recommend hiring Cascade Energy Services.
Wonderful professional clean service. Highly recommend to anyone looking for a dedicated business willing to listen to your needs and make it perfect.
Bill and his crew did a great job installing my furnace and heat pump. I live in a mobile home so space is precious to me. So neat and compact, I really appreciate that. The savings on my PUD bill both winter and summer is outstanding.
I had the pleasure of doing business with Bill Mugrage at Cascade Energy Services recently. I would highly recommend him and Cascade if you like straight shooters who do honest and high quality business
They installed a heat pump & furnace 3 years ago. We had them serviced last month and we are very happy with the prompt service and the savings on our PUD bill. I WOULD HIGHLY RECOMEND BILL & THE CREW from CASCADE ENERGY SERVICES
I had a great experience with this company. They were quick to reply to my service inquiry and they were able to get me on their schedule quickly. They arrived on time, diagnosed the problem quickly and completed the repairs in a timely manner and with an affordable price. I am looking forward to working with them again this Fall for my annual Furnace tune up.
Bill, Bane, and Alex were great. Bill worked hard to design a ducted system with a fresh air intake (activated by CO2 levels!). We had no duct work and only wall heaters. We now have an extremely efficient heat pump that keeps the air in our house clean, fresh, and just the right temperature. Bill answers the phone when you call and is very knowledgeable. If he doesn't have an answer for something, he has people he can call on the spot to get the answer. He even painted the inside of our returns (air intakes) black to prevent reflection when looking at them. Top notch work, great pricing, and flexibility are the name of the game for Cascade Energy. I highly recommend you give them a chance. You won't be disappointed!
Cascade Energy Services are the best at what they do, plus they donate to their community. They provide professional service for all of your AC and Heating needs. Call them today..
, These guys were very professional they did a great job. Very pleased with the job they did . Owner came and checked on the process of the work to make sure I was happy with the service. I highly recommend them you will be happy with their service :)
I have worked with Cascade Energy Services for several years on multiple projects. I am a developer/builder who builds custom homes that present many challenges. Bill has always been innovative to find solutions to meet my needs and he goes above and beyond. There are very few sub contractors who are dependable, reliable, and give great service and show up when they say they will. If you are looking for a great HVAC contractor your search is over . If I could give 6 stars I would happily do so.
We are so happy with the installation of our new A/C unit. Informative and reasonably priced bid made the decision easy. Bill and his team did an amazing job. They were right on time for the scheduled appointment.The installation was very professional and efficient. Highly recommended
Bill and company are first class. Their communication is great and the end product is fantastic. From the get go, Bill takes his time and makes sure you understand and are comfortable with your investment. Would highly recommend Cascade to anyone looking for their heating and cooling needs. Very competitive pricing, excellent craftsmanship and awesome customer service. You'll be happy with their entire body of work!
Had a furnace and heat pump installed. It works great and they left the are clean and neat.then I had them come back and install a hot water heater. I highly recommend Cascade Energy.
Love Cascade Energy Services! They were punctual, checked in when they were close to let me know. The owner let me know in advance who was coming, so when their technicians arrived, I knew who to expect. Professional, and polite. And they left the area they worked neat and clean. I highly recommend Cascade Energy Services!
Was fast friendly , The owner Bill Is very knowledgeable and answered all my questions.his employees showed up on time and finished the job on time, I would recommend cascade Energy service to Anyone with heating or air conditioning needs Thanks again Bill.
Tried to find something that is wrong but couldn't. Cascade Energy performed very clean and professional work. No games and straight forward. We recommend!!!