Reviews
Ian Cooper
07:15 08 Dec 20
Bill , the owner was great during that whole process. These guys installed a new furnace and AC unit along with a new hot water heater , their price was the best out of 4-5 places I had come out and quote me for this... Install .. I would recommend them to anyone who is doing anything that has to do with your Heating/cooling needs. These guys did not try and up sell me or have me buy anything that I did not need.read more
Jourdain Henao
16:18 23 Nov 20
Bill is professional and proficient. I contacted the morning of when the furnace went out and he had a spot in the schedule to come diagnose and figure out what was wrong. He had to get 2 parts since the furnace is a... little older and was out the next morning and had the furnace working perfectly! He also taught me how to use this old school Thermostat that we have in the house. Would recommend him to anyone I know as my experience with him was perfect and what I would expect! Thanks Bill.read more
Mark Gustinis
19:42 17 Oct 20
Bill and his team were awesome! Professional, courteous and affordable. The system they installed far exceeded my expectations and has allowed me to utilize my furnace downstairs while having both heat and air... conditioning upstairs. Cascade Energy Services installed 3 ductless Mitsubishi units which totaled 36,000 BTU. My upstairs is approximately 1500 square feet and the solution is more then ample. I highly recommend Cascade Energy Services.read more
Linda Carbajal
18:41 16 Oct 20
Alex just left after fixing my gas fireplace and inspecting my furnace. Awesome job, left everything clean and tidy. My fireplace hasn’t worked for almost 20 years and I had a difficult time getting someone to come out.... Cascade Energy Service was very responsive, on-time and skilled. I highly recommend this quality company.read more
Valeriya Bullock
23:40 09 Oct 20
Cascade Energy Services recently installed my new HVAC system.Not only they install new heat pump but also removed my 34 yearsold system with lots of effort (heavy old thing).I was very pleased with the quick... response to my original call and afair price. Bill was very professional and friendly. He also is very knowledgeable and helped me be knowledgeable.Bane and Alex, the technicians were very polite and displayed their professionalism with producing an outstanding quality of work.They showed up on time, worked very efficiently and cleaned up afterward. They also showed me how to program my thermostat,advised me on maintenance, permitting, and answered all my questions.Great service from start to finish, highly recommended.read more
Cati Rodorigo
23:58 01 Oct 20
When installing air conditioning and a furnace in my house, Bill and Alex were respectful, professional, and did an excellent job. I highly recommend hiring Cascade Energy Services.
Deanna Connite
00:53 30 Sep 20
Wonderful professional clean service. Highly recommend to anyone looking for a dedicated business willing to listen to your needs and make it perfect.
Ellen Mugrage
17:01 25 Sep 20
Bill and his crew did a great job installing my furnace and heat pump. I live in a mobile home so space is precious to me. So neat and compact, I really appreciate that. The savings on my PUD bill both winter and... summer is outstanding.read more
Brent Peugh
18:04 19 Sep 20
I had the pleasure of doing business with Bill Mugrage at Cascade Energy Services recently. I would highly recommend him and Cascade if you like straight shooters who do honest and high quality business
James Taylor
00:54 09 Sep 20
They installed a heat pump & furnace 3 years ago. We had them serviced last month and we are very happy with the prompt service and the savings on our PUD bill. I WOULD HIGHLY RECOMEND BILL & THE CREW from CASCADE... ENERGY SERVICESread more
Mike Henry
20:58 27 Aug 20
I had a great experience with this company. They were quick to reply to my service inquiry and they were able to get me on their schedule quickly. They arrived on time, diagnosed the problem quickly and completed the... repairs in a timely manner and with an affordable price. I am looking forward to working with them again this Fall for my annual Furnace tune up.read more
Lance Coupaud
05:00 11 Aug 20
Bill, Bane, and Alex were great. Bill worked hard to design a ducted system with a fresh air intake (activated by CO2 levels!). We had no duct work and only wall heaters. We now have an extremely efficient heat pump... that keeps the air in our house clean, fresh, and just the right temperature. Bill answers the phone when you call and is very knowledgeable. If he doesn't have an answer for something, he has people he can call on the spot to get the answer. He even painted the inside of our returns (air intakes) black to prevent reflection when looking at them. Top notch work, great pricing, and flexibility are the name of the game for Cascade Energy. I highly recommend you give them a chance. You won't be disappointed!read more
Jeff Sherman
22:29 15 Jul 20
These guys are great. Bill and Bane came out to give us a bid on a Heat Pump tuneup and humidifier. They gave us a great deal, really good service and they left the place super clean!!
Cherie Brown
14:07 18 Jun 20
, These guys were very professional they did a great job. Very pleased with the job they did . Owner came and checked on the process of the work to make sure I was happy with the service. I highly recommend them you... will be happy with their service 🙂read more
Donald Baptiste
04:00 15 Jun 20
I have worked with Cascade Energy Services for several years on multiple projects. I am a developer/builder who builds custom homes that present many challenges. Bill has always been innovative to find solutions to... meet my needs and he goes above and beyond. There are very few sub contractors who are dependable, reliable, and give great service and show up when they say they will.If you are looking for a great HVAC contractor your search is over . If I could give 6 stars I would happily do so.read more
Tracy Larsen
01:28 15 Jun 20
We are so happy with the installation of our new A/C unit. Informative and reasonably priced bid made the decision easy. Bill and his team did an amazing job. They were right on time for the scheduled appointment.The... installation was very professional and efficient.Highly recommendedread more
Jinoo Mattila
17:58 14 Jun 20
Bill and company are first class. Their communication is great and the end product is fantastic. From the get go, Bill takes his time and makes sure you understand and are comfortable with your investment. Would highly... recommend Cascade to anyone looking for their heating and cooling needs. Very competitive pricing, excellent craftsmanship and awesome customer service. You'll be happy with their entire body of work!read more
Stasha Howarth-Clark
02:02 13 Jun 20
Love Cascade Energy Services! They were punctual, checked in when they were close to let me know. The owner let me know in advance who was coming, so when their technicians arrived, I knew who to expect. Professional,... and polite. And they left the area they worked neat and clean. I highly recommend Cascade Energy Services!read more
TESTIMONIALS Our Customer Stories
We Love Our Customers!
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I highly recommend Bill and his team from Cascade Energy team. They are very responsive and communicative. Anthony, the technician, called to keep me updated on his arrival time, and was polite and efficient during the visit. He explained what he found during the maintenance visit, and gave me his card for any follow up questions.
I highly recommend Bill and his team from Cascade Energy team. They are very responsive and communicative. Anthony, the technician, called to keep me updated on his arrival time, and was polite and efficient during the visit. He explained what he found during the maintenance visit, and gave me his card for any follow up questions.
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These furnace fixers at CES are amazing and Anthony is a real MVP. Knowledgeable, friendly, and got my fireplace running like new. Bravo, heat maestro! 10/10 🔧🔥
These furnace fixers at CES are amazing and Anthony is a real MVP. Knowledgeable, friendly, and got my fireplace running like new. Bravo, heat maestro! 10/10 🔧🔥
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I was having heating problems and called Cascade for a quote on what I thought would be the fix. Bill, the owner, called me back within minutes and helped me diagnose the actual problem over the phone, no charge. Cascade knows their business and is great with their customers. This is a rare and welcome trait for any company. I cannot recommend them highly enough.
I was having heating problems and called Cascade for a quote on what I thought would be the fix. Bill, the owner, called me back within minutes and helped me diagnose the actual problem over the phone, no charge. Cascade knows their business and is great with their customers. This is a rare and welcome trait for any company. I cannot recommend them highly enough.
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The entire CES team has been a real joy to work with. From Bill at the top all the way down the team has been straight as an arrow, well versed in each step of the process, and managed our install with great efficiency. I can't provide a higher recommendation, and will - without a doubt - be working with them in the future.
The entire CES team has been a real joy to work with. From Bill at the top all the way down the team has been straight as an arrow, well versed in each step of the process, and managed our install with great efficiency. I can't provide a higher recommendation, and will - without a doubt - be working with them in the future.
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Thank you for the great service. I was so happy to get an actual person and not some answering service during business hours. Very honest and efficient, have already made a second appointment for maintenance service. Will follow up my review, once my next appointment happens. Highly recommend Cascade Energy Service.
Thank you for the great service. I was so happy to get an actual person and not some answering service during business hours. Very honest and efficient, have already made a second appointment for maintenance service. Will follow up my review, once my next appointment happens. Highly recommend Cascade Energy Service.
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These guys are top notch. They converted my heating system ahead of schedule and were responsive and helpful throughout the entire process. Highly recommend. Thank you Bill!
These guys are top notch. They converted my heating system ahead of schedule and were responsive and helpful throughout the entire process. Highly recommend. Thank you Bill!
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We recently had this company install 2 mini splits. And flush our water tank. They were so enjoyable to work with. We will be having them back to help with something else. We highly recommended them. TY Bill and "the guys"
We recently had this company install 2 mini splits. And flush our water tank. They were so enjoyable to work with. We will be having them back to help with something else. We highly recommended them. TY Bill and "the guys"
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I got 6 minisplits installed in my house and these guys were great. They laid out what needed to be done well, were very courteous and cleaned up any major messes, and explained when they found a couple snags in the plan (which always happens). Good work, I definitely recommend them!
I got 6 minisplits installed in my house and these guys were great. They laid out what needed to be done well, were very courteous and cleaned up any major messes, and explained when they found a couple snags in the plan (which always happens). Good work, I definitely recommend them!
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Amazing service and communication- will definitely use again!!!!
Amazing service and communication- will definitely use again!!!!
I highly recommend Bill from Cascade Energy Services. He did what other HVAC companies in the area weren't able to do. Instead of trying to sell me into buying a new HVAC unit (which is what I initially contacted him for), he found me a replacement part for my existing high-end Trane furnace, ordered it on my behalf for local pickup just down the road from my house. This saved me $$ by not having to replace my entire furnace. I had paid another HVAC company to come out and try to find the replacement part but they couldn't do it. Bill did it over phone / email and didn't charge me anything. I simply paid for the part (at wholesale cost) that he ordered, and once I plugged in the new part (pressure switch), my furnace was up and running like normal. I'd trust Bill on the any HVAC matters. He is very knowledgeable and cares about doing the right thing for the customer. I now have a trusted go-to source for future heating and cooling needs!